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Stage 04 Interviewing

Skills tests outside of software

In-tray exercises, presentations, spreadsheet tasks, and case discussions all follow the same logic, and the assessors are usually marking something other than the answer.

7 min read  ·  742 words

Practical assessment is not confined to technology. Finance candidates model, marketers present, administrators do in-tray exercises, teachers deliver a lesson, care managers work through a case, engineers sit calculations. The formats vary; the assessment logic is remarkably consistent.

The consistent part is that the correct answer is usually not the main thing being marked. Process, communication, and behaviour under time pressure carry more weight than candidates expect, which is fortunate because those are the parts you can prepare. During tests and complex interviews, more context helps explain why notes and external aids can improve recall without replacing judgment.

The four common formats

The in-tray or inbox exercise

Twenty items, ninety minutes, deliberately more than can be completed. It is a prioritisation test, and attempting everything is the failure mode. Triage explicitly: sort by urgency and consequence, state your reasoning in writing, handle the top items properly, and note what you would delegate and to whom. Assessors mark the reasoning, not the completion rate. NIST provides a useful reference for technology and security terminology.

The presentation

Usually a brief sent a few days ahead. Two rules dominate. Keep to the time limit — running over is marked down heavily and is easy to avoid. And lead with the recommendation rather than building to it: assessors want the conclusion in the first ninety seconds, then the reasoning. Expect the questions afterwards to matter more than the slides.

The spreadsheet or data task

Structure is marked as much as the result. Label everything, separate inputs from calculations, avoid hard-coded numbers buried inside formulas, and add a short note on assumptions. A correct answer in an unreadable workbook scores worse than an approximately correct one that a reviewer can follow.

The case discussion

A problem posed verbally, worked through live. The point is to hear you think. Say what you are doing as you do it, state your assumptions, ask clarifying questions early, and check in — "does that framing match what you had in mind?" Silence is the worst outcome, because there is nothing to mark.

Narrate the process

In every live format, an assessor can only score what they can observe. Thinking silently and producing a good answer scores worse than thinking aloud and producing the same answer.

What assessors are marking

  • Whether you clarified the brief before starting.
  • Whether you prioritised, and whether the reasoning was defensible.
  • Whether you noticed what was missing from the information provided.
  • How you handled being wrong, or being challenged.
  • Whether you finished something rather than starting everything.
  • Whether your output could be handed to someone else without explanation.

The deliberate gap

Most exercises contain a missing piece: an unstated constraint, an ambiguous figure, a conflict between two instructions. It is usually put there on purpose, and noticing it is worth more than the rest of the answer.

Say it out loud or write it down. "The brief gives two different headcount figures. I have used the lower one and flagged it." This is what senior practitioners do and it is exactly what the exercise is testing for.

Running out of time

You are often meant to. When it happens, spend the last three minutes on a summary rather than on one more item: what you did, what you would do next, what you would need. That summary frequently rescues an incomplete exercise, because it demonstrates control.

Preparation that actually helps

  • Ask what the format is, how long, and whether you may use your own tools. All reasonable questions.
  • For presentations, ask about the room, the equipment, and how many people will attend.
  • Practise the mechanics under time. Most people are slower than they think under observation.
  • Prepare a triage framework you can apply to anything: urgency, consequence, who else is affected, what is reversible.
  • Prepare two sentences for when you do not know something. "I do not know that. Here is how I would find out." It is a strong answer and most candidates never use it.

Fairness

If an exercise is inaccessible to you for a reason covered by disability legislation, you are generally entitled to reasonable adjustments and asking for them is not a disclosure of weakness. Ask the recruiter in advance and in writing. A well-run process handles this without comment; a badly run one has told you something useful.

Before a practical assessment
  • Format, duration, and permitted tools confirmed.
  • Any adjustments requested in advance.
  • A triage framework you can apply to an unfamiliar brief.
  • A plan to narrate reasoning aloud in live formats.
  • A habit of writing down assumptions as you go.
  • Three minutes reserved at the end for a summary.
  • Two prepared sentences for what you do not know.

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